Careers

       Job Description

• Brainstorm and create assets for social media, print and digital ads, videos, tradeshows, technical documents, brochures, presentations, and newsletters. Designing and content creation.

• Designing, developing, and maintaining company websites to ensure functionality, usability, and performance.

• Monitoring website traffic, analyzing user behavior, and generating reports using web analytics tools such as Google Analytics to identify opportunities for optimization.

• Ensure designs adhere to brand guidelines and marketing strategies.

• Assisting in the development and implementation of marketing strategies across various channels and partners.

• Managing social media accounts, including creating and scheduling posts, engaging with followers, and analyzing performance metrics.

• Assisting in the creation and execution of email marketing campaigns, including writing copy, designing templates, and analyzing campaign performance.

• Handling administrative duties such as maintaining marketing calendars and organizing marketing materials and assets.

• Supporting in day-to-day marketing tasks.

• Managing and maintaining ZKTeco USA's brand presence online and offline.

• Stay up to date on design and marketing trends.                                                                                                  Qualifications

• Associate degree in marketing, Communications, or a related field

• 1-2 years of experience in marketing or a similar role

• Expertise in Adobe Creative Suite

• Experience in WIX

• Excellent written and verbal communication skills

• Working knowledge of social media marketing and content creation tools

• Working knowledge of GA4

• Understanding of SEO & SEM

• Experience with JavaScript and HTML (a plus)

• Ability to work independently and as part of a team

• Attention to detail and a commitment to quality                                                                                                                        Employment Type

• Full-time

​       Job Description

• Performs remote troubleshooting of hardware and software, and component replacement, installation, and repair.

• Provides intermediate to advanced product education to customers and staff.

• Tests and debugs software and hardware updates.

• Performs Quality Control (QC) on factory shipments.

• Installs and configures computer hardware operating systems and applications.

• Talks to staff or clients through a series of actions, face to face, over the telephone or via email to help set up systems or resolve issues.

• Troubleshoots system and network problems and diagnoses & solves hardware or software faults.

• Provides procedural documentation and relevant reports.

• Interacts with overseas team when necessary to establish further support for more advanced troubleshooting.

• Learns updated information and skills relevant to role as new products and technology progresses.

• Follows diagrams and written instructions to repair a fault or set up a system.

• Responds quickly to customer support calls and emails.

• Performs other duties as assigned by management.

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       Qualifications

• Associate's degree (A.A.), technical school or equivalent, one to three years related experience, or equivalent combination of education and experience

• Excellent verbal and written communication skills.

• Basic understanding of I.P. systems and network fundamentals

• Customer service experience

• Computer savvy

• Commitment to excellence and high standards.

• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.

• Strong interpersonal skills.

• Basic understanding of Hand tools (ex. screwdrivers, plyers, drills, etc.)

• Ability to understand and follow written & verbal instructions

• Ability to deal effectively with a diversity of individuals at all organizational levels.

• Good judgement with the ability to make timely and sound decisions

• Ability to adapt to clients’ needs while troubleshooting

• Creative, flexible, and innovative team player

• Ability to work independently or as a team player

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

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       Employment Type

• Full-time