Account Coordinator

summary:

We are looking for an Account Coordinator to provide day-to-day administrative support to our Distributors to ensure smooth sales procedures. To succeed in this role, you should be highly organized and able to perform multiple tasks for different teams/clients at the same time. Our ideal candidate is able to both administer daily sales activities and brainstorm innovative ideas to improve our client relationships. Ultimately, you will drive growth to our company by being an essential part of the Account Management team.

responsibilities:

  • Build and maintain distributor relations
  • Convert opportunities/prospects into sales
  • Track and record metrics throughout the sales process
  • Understand and keep up to date with industry knowledge
  • Create reports with valuable information

qualifications:

  • Phone etiquette
  • Problem-solving attitude
  • CRM software knowledge
  • Office 365
  • Bilingual English/ Spanish

COMPETENCIES:

  • Problem Solving–Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Technical Skills–Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Customer Service–Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Oral Communication–Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Written Communication–Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Teamwork–Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

PHYSICAL DEMANDS & WORK ENVIRONMENT:

  • Occasionally required to stand
  • Frequently required to walk
  • Continually required to sit
  • Continually required to utilize hand and finger dexterity
  • Occasionally required to climb, balance, bend, stoop, kneel or crawl
  • Continually required to talk or hear
  • Continually utilize visual acuity to operate equipment, read technical information, and use a keyboard
  • While performing the duties of this job, the noise level in the work environment is usually moderate
  • The employee must occasionally lift/push/carry items to 50 pounds.

Let's See if we're a match

Why ZKTeco?

Our Values:

Humility: We work with humility because we have a common goal to fulfill our customers wants and needs. We are mindful of how our diverse culture can bring a variety of opinions and experience to help lead us to an ideal solution.

 

AltruismOur company goes beyond business standards by contributing to our local and global communities. The individuals that stand behind ZKTeco USA aspire to make the impact of our business bigger than just our product.

 

Proactive: The essence of being proactive is addressing problems beforehand through preventative means: staying one step ahead of the curve, so you are better prepared for what lurks around the corner. ZKTeco USA proactively takes the time to always assess the situation holistically to find the most effective sustainable solution.

Product-Driven: Product-driven companies are free to do what they do best: innovate. Our business is to develop high-quality products and solutions which are designed by the most qualified individuals in the industry.

Integrity: We act with transparency and openness to have a strong foundation of integrity. ZKTeco USA believes in letting integrity be our guiding principle for doing the right thing because we want to, not because we have to.

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